Contact the relevant partner below:
Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the courier in the first instance please.
Earlier this year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October should be referred to Yodel.
If you do have any questions or queries about the Collect+ instore experience you have recently had, please complete the form below and a member of our team will be in contact soon.
Collect+ no longer provide end-to-end parcel services.
As your query is related to the delivery of your parcel or the service you have received from your courier, please click here and select “Parcel courier contact details” to contact your courier.